Refund policy

Return & Exchange Policy We offer a 7-day exchange-only policy, meaning you have 7 days from the date you receive your item to request an exchange. 🚫 NO REFUNDS. EXCHANGE ONLY. ✔️ Store credit will be issued once the returned item is received and inspected. ✔️ Store credit may be used toward future purchases only. Eligibility for Exchange / Store Credit To qualify for an exchange or store credit, items must be: Unworn and unused In original condition With original tags attached In original packaging Accompanied by proof of purchase How to Start an Exchange To request an exchange or store credit, please contact us at nikkijco@nikkijco.com within 7 days of delivery. Once your request is approved, we will provide a return shipping label along with instructions on how and where to send your item. ⚠️ Items sent back without prior approval will not be accepted. All approved returns must be shipped to: 8170 Mall Parkway #1026 Lithonia, GA 30038 For any questions regarding exchanges or store credit, please contact nikkijcollection@gmail.com . Damaged or Incorrect Items Please inspect your order immediately upon delivery. If your item arrives damaged, defective, or incorrect, contact us right away so we can evaluate the issue and make it right. Final Sale / Non-Exchangeable Items The following items are FINAL SALE and NOT eligible for exchange or store credit: Custom or personalized designs Sale items Gift cards Store Credit Details Store credit is issued after the returned item is received and inspected Credit is valid for future purchases only Store credit cannot be redeemed for cash Credit does not expire unless otherwise stated.